What Makes People Like a Product

I received a package in the mail yesterday. Tomorrow I’ll post a review on the contents (hint: a Tassimo T20 Brewbot).

Today, though, I’m pondering what makes people like a product.

Items mentioned in the video:

  • Does the product satisfy the need?
  • Does it work as expected?
  • Does it meet or exceed quality expectations?
  • Does it do what it says it will do?(Your expectations might be different that what the product actually claims to do.)
  • Does it do well what it claims? (It can do something it claims well or rather awkwardly.)
  • Are the instructions easy to understand?
  • Is it intuitive to use?
  • What’s the overall experience?
  • Does it surprise you in any way?
  • Is the benefit worth the cost?

Oh – and get ready, because with the review tomorrow will be a contest. Yepper – one lucky ‘Rella will win their very own Tassimo T20 Brewbot!

Got any questions? Ask ‘em in the comments.

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