What Makes People Like a Product

I received a package in the mail yesterday. Tomorrow I’ll post a review on the contents (hint: a Tassimo T20 Brewbot).

Today, though, I’m pondering what makes people like a product.

Items mentioned in the video:

  • Does the product satisfy the need?
  • Does it work as expected?
  • Does it meet or exceed quality expectations?
  • Does it do what it says it will do?(Your expectations might be different that what the product actually claims to do.)
  • Does it do well what it claims? (It can do something it claims well or rather awkwardly.)
  • Are the instructions easy to understand?
  • Is it intuitive to use?
  • What’s the overall experience?
  • Does it surprise you in any way?
  • Is the benefit worth the cost?

Oh – and get ready, because with the review tomorrow will be a contest. Yepper – one lucky ‘Rella will win their very own Tassimo T20 Brewbot!

Got any questions? Ask ‘em in the comments.

6 Responses to What Makes People Like a Product
  1. Jennifer
    December 12, 2010 | 10:20 pm

    I would love to win this product!

    Tassimo rocks!

    porcelainpink(at)yahoo(dot)com

    • Idearella
      December 13, 2010 | 4:41 am

      Entry gotten!

      It is a great machine – my fav so far is the Chai Tea Latte! Thanks, Jennifer!

  2. Alex
    December 13, 2010 | 11:53 am

    Oh, that Chai Tea Latte does sound so good. I’m work in a wasteland between coffee shops, so I’d love to be able to make my own.

    Tassimo rocks!

  3. Shannon
    December 13, 2010 | 8:53 pm

    Tassimo Rocks!

  4. Kimberley
    December 14, 2010 | 1:54 pm

    Tassimo Rocks!

    mmmmmm, multimedia. nice touch.

  5. Tammy
    December 14, 2010 | 9:51 pm

    Getting excited about this — following all the links to leave plenty of comments:) I think my kiddos might like this.

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